Effective date: 1 November 2026
These Terms of Service apply to your use of klpd.com.my, the website of Kuala Lumpur Pipes and Drums (KLPD) ("KLPD", "we", "us"). By using the website, you agree to these terms. Please read them carefully.
1. Using our website
- The website gives general information about KLPD and our performances.
- You agree not to use it for anything unlawful, or in any way that could damage, disable or interfere with it.
- Unauthorised use of the website may give rise to a claim for damages or be a criminal offence.
2. Information on the website
We try to keep the website accurate and up to date, but it is for general information only. Prices, group sizes, songs and other details on the website are a guide. The details that apply to your event are the ones in your quote and booking confirmation.
3. Quotes and bookings
- A quote is valid for the period stated on it.
- A booking is confirmed only when we confirm it in writing and, where requested, receive your deposit or payment.
- Payment, cancellation, postponement and refund terms are set out in your quote or booking confirmation. If they differ from anything on this website, the quote or booking confirmation applies.
- Bookings depend on availability, and we may decline a booking request.
4. The chat assistant
The chat on our website is an automated AI assistant. Its answers are for general guidance only and can be wrong. Nothing it says is a quote, offer or booking; please confirm details with our team. See our Privacy Policy for how chat messages are handled.
5. Emails from us
If you subscribe to our emails, we will send you news and offers about KLPD. You can unsubscribe at any time using the link in any email.
6. Intellectual property
- The text, photos, videos, logos and graphics on this website belong to KLPD or are used with permission, unless stated otherwise.
- Logos of venues and clients belong to their owners and are shown to illustrate where we have performed.
- You may not copy, reproduce or distribute our content without our written permission.
7. Third-party websites and services
The website links to and embeds content from other services, such as YouTube, WhatsApp and social media. Those services have their own terms and we are not responsible for their content or practices.
8. Limitation of liability
- To the extent the law allows, KLPD is not liable for any loss or damage arising from your use of the website or reliance on its content.
- Our responsibilities for a performance are set out in your booking confirmation.
- Nothing in these terms limits any rights you have, or any liability we have, that cannot be limited under Malaysian law.
9. Privacy
Our Privacy Policy explains how we collect and use your personal data.
10. Changes to these terms
We may update these terms from time to time. We will post changes on this page and update the effective date at the top. Changes do not affect bookings already confirmed.
11. Governing law
These terms are governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction over any dispute.
12. Contact us
For questions about these terms, contact:
Kuala Lumpur Pipes and Drums (KLPD)
Email: contact@klpd.com.my
Phone and WhatsApp: +60 13-375 2281
Website: klpd.com.my
If the English and Bahasa Melayu versions of these terms differ, the English version applies.
